Draft — written to accurately describe how mouroam actually works, for a lawyer to review before real launch. This is not legal advice and hasn’t had legal review yet.
mouroam sells mobile-data eSIMs and VPN access — both are for legitimate connectivity and privacy use. This policy explains what you can’t use them for, and what happens if you do.
Using mouroam’s eSIM or VPN service to:
We take abuse reports from third parties (network operators, other services, security researchers) seriously and investigate every one we receive. Confirmed violations result in account suspension or termination, at our discretion, without a refund of any remaining balance tied to the violation.
Automated or scripted use that places unreasonable load on the service, or attempts to circumvent rate limits, is not permitted. Ordinary personal or small-team use of eSIM and VPN plans is exactly what this service is for.
We can suspend or close an account for violating this policy, the Terms of Service, or a supplier’s own terms (SMSPool, VPNResellers). Where reasonably possible we’ll tell you why; in cases involving active abuse or a legal request, we may act first and explain after.
We may update this policy as the product changes. Material changes will be reflected here with an updated date at the top of this page.
To report abuse, or with questions about this policy: ndetainnocent3@gmail.com.